Employment Opportunities

AVAILABLE EMPLOYMENT OPPORTUNITIES (scroll down)

OMBUDSMAN

Job Description

Under the general direction of the director of Area Agency on Aging and program supervision/direction of the Office of the State Long-Term Care Ombudsman, provides leadership in development, coordination, and implementation of the Long-Term Care Ombudsman program. Receives, investigates, and resolves complaints made by or on behalf of residents of long-term care facilities. Develops and manages the Ombudsman Volunteer Program. Carries out program policy and procedure with technical assistance.

Responsibilities

• • • Receive complaints from all sources

    • Investigate complaints or refer to ombudsman volunteer to solve problems.

    • Resolve complaints or refer in writing to state ombudsman staff when correction cannot be achieved at sub-state level, or when an enforcement agency’s assistance is needed.

    • Follow-up on conditions identified through complaint process.

    • Review proposed and enacted laws, regulations and policies which may affect older long-term facility residents in the PSA, as provided by state staff.

    • Give testimony and written comments, and attend or conduct public hearings, as appropriate.

    • Investigate complaints and communicate concerns identified to state ombudsman staff.

    • Provide information upon request to individuals/agencies/committees/organizations concerning the general problems and issues affecting residents in long-term care facilities.

    • Provide community education on needs of and issues affecting long-term care facility residents through publicity, including press releases, public speaking and other means.

    • Hold information workshops for community education and volunteer recruitment.

    • Train ombudsman volunteer applicants using prescribed core training format developed by state staff.

    • Submit to the state agency ombudsman staff the name and facility assignment and a copy of the signed application of each trained volunteer for certification.

    • Hold monthly meetings for continued training and supervision of certified ombudsman volunteers.

Supervisory Responsibilities

Recruit, train and supervise state certified ombudsman volunteers.

Education and/or Experience

High School diploma or GED and  two years of responsible, full time employment in social, health, aging services, or related occupation that involves meeting the public; OR Graduation from an accredited four-year college or university with major course work in social work, health, gerontology, general social sciences or related field OR an equivalent combination of education and experience substituting one year of full-time paid experience in such areas as community organization, public health, social work, or related field for each year of the required education with a maximum substitution of two years.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

• Retirement plan

Schedule:

• Monday to Friday

Other Requirements:

Must possess a valid driver’s license.

Work Location: In person. Burns Flat

SWODA is an Equal Opportunity Employer and does not discriminate on basis of race, color, religion, sex, national origin, political affiliation, or other non-merit factor.

ADvantage Waiver Case Manager

Job description

The South Western Oklahoma Development Authority (SWODA) is seeking qualified individuals as an ADvantage Waiver Case Manager providing services planning to the frail, elderly and disabled. Applicants who are certified case managers for the Medicaid ADvantage program are preferred. SWODA's home office is located in Burns Flat with a location in Altus. We are looking for exceptional employees to help us expand our Case Management services in western Oklahoma in multiple locations. These locations will include the counties Beckham, Custer, Greer, Harmon, Jackson, Kiowa, Roger Mills and Washita.

We are looking for a Case manager to enhance the quality of member management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full member care cycle. Case manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s health and human services needed. A certified case manager is a plus.

Responsibilities

• Conduct member assessments.

• Develop a member plan of care describing goals and implementation alternatives to reach desired goals and document completion and monitoring of these goals.

• Monitor service delivery and evaluation of member care plan and member satisfaction with service.

• Maintain, organize, and protect member records.

• Help clients make informed decisions by acting as their advocate

• Develop effective working relations and cooperate with care partners throughout the entire case management process

• Make the extra effort and interact with members to keep track of their progress and to ensure satisfaction

• Record case information timely and accurately complete all necessary forms, billing, and reports

• Adhere to professional standards as outlined by protocols, rules and regulations

Skills

• Proven working experience in case management, including as a nurse, medical, mental health care manager or a related job

• Excellent knowledge of case management principles, healthcare management and reimbursement

• Effective communication skills

• Excellent organizational and time management skills

• Problem solving skills and ability to multi-task

• Compassionate with teamwork skills

• Current license, certification or registration

• BS degree in related healthcare field, or RN, or LPN (Required)

• One year paid professional experience with the elderly or disabled required.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

• Retirement plan

Schedule:

• Monday to Friday

Education:

• Bachelor’s degree in related healthcare field, or RN, or LPN (Required)

Experience:

• Social Services Occupations: 1 year (Required)

License/Certification:

•   Driver's License (Required)

Work Location: In person. Burns Flat or Altus office

SWODA is an Equal Opportunity Employer and does not discriminate on basis of race, color, religion, sex, national origin, political affiliation, or other non-merit factor.

911 GEOGRAPHIC INFORMATION SPECIALIST

Job Description

Responsible for the development and maintenance of a regional 911 Geographic Information System (GIS) supporting multiple counties including the Public Service Answering Points (PSAPs) in each county. Accountable for administering quality control and quality assurance measures on GIS data and possess excellent cartography skills to create and publish paper and electronic maps.  Performing any job function supporting the goals and objectives of SWODA and the regional 911 system.

Essential Duties and Responsibilities

• Maintain a highly accurate, dynamic regional GIS database updating the attributes and spatial references of the mapped data layers               required for a solid Enhanced 911 system.

• Ensure the security and appropriate structure of the 911 GIS database.

• Total collaboration and coordination with SWODA staff, member entities and emergency responders for development and maintenance of the regional GIS data.

• Close contact with PSAP personnel, telephone companies, post offices, and housing developers for the overall enhancement and distribution of GIS for public safety.

• Ability to enter data into GIS database using techniques such as coordinate geometry, keyboard entry of tabular data, manual digitizing of maps, scanning or conversion of other sources of digital data.

• Examine existing and incoming data for currency, accuracy, usefulness, quality, or completeness of documentation to uphold the integrity if the GIS data.

•  Coordinate with third-party 911 professionals that are essential for the functionality and usability of the 911 GIS database in-house and at the PSAPs.

• Oversee the upload of GIS data into the 911 System to be utilized by the PSAPs.

• Produce clearly defined, professional maps in paper and/or electronic formats.

• Collect field data using Global Positional System (GPS) technologies or other data collection in the field as required.

• Assist with the development and maintenance of the Master Street Addressing Guide (MSAG) and Emergency Service Numbers (ESNs).

• Obtain complete understanding of the region’s rural addressing system with the ability to assign rural addresses.

• Provides GIS technical assistance, data support, and training as needed in-house or for a PSAP.

• Performs research, special projects or may be given specific responsibility for other general assignments at the direction of immediate supervision.

• Other duties as assigned.

Supervisory Responsibilities

None

Education and/or Experience

Bachelor’s degree GIS applied technology or related field.  Two or more years hands-on experience in applying GIS applications in a public safety environment desired.  Specialized experience or skill may substitute for specific degree or experience requirement.  GIS certifications or certifications in related fields by ESRI or nationally recognized institutions are preferred.

Job Type: Full-time

Schedule:

• Monday to Friday

Expected hours: 40 per week

Benefits:

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

• Retirement plan

Other Requirements:

Must possess a valid driver’s license.

Work Location: In person. Burns Flat

SWODA is an Equal Opportunity Employer and does not discriminate on basis of race, color, religion, sex, national origin, political affiliation, or other non-merit factor.