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Resident rights of long term facilities

posted Jun 8, 2015, 1:30 PM by Mary Peck

By Gail Wilcox, SWODA Ombudsman

Individuals moving to  long-term care facilities need to know their rights including admission, living in the facility and discharge. Resident Rights include such opportunities as voting privileges, individualized care, respect, dignity, the right to visitation, the right to privacy, the right to complain and the right to made independent choices.

The U.S. Congress recognized long-term facility residents are more vulnerable than those who live independently. In 1987, Congress passed The Nursing Home Reform Act giving nursing home residents additional legal protections including Resident Rights. In 1995, the Resident Rights extended to otherlLong-term care facilities, boarding homes, adult family homes and state operated veterans’ homes. 

When the rights are of concern or violated, the resident’s advocate can pursue the following options:

Ÿ Talk directly to facility staff

Ÿ File a written grievance with the facility

Ÿ Voice your concern and get support at a Resident Council meeting

Ÿ Call the area Ombudsman Supervisor for advice and/or assistance in resolvement

Ÿ Call the DHSS Complaint Hotline (800-562-6078) to report your concern. 

The South Western Oklahoma Development Authority (SWODA) Area Agency on Aging provides services for the elderly in Beckham, Custer, Greer, Harmon, Jackson, Kiowa, Roger Mills and Washita counites. For more information about abuse and neglect of the elderly, contact Gail Wilcox , SWODA ombudsman, by calling 800-627-4882 or by emailing gail@swoda.org.

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